Customer Charter
We work to give our clients the best possible
service and products on the market with
unsurpassed support. We follow our customer charter:
MICHAEL ASSOCIATES AND BUDDHAINTERNET
CUSTOMER CHARTER
- Offer outstanding quality products at ground
breaking prices
- Offer unsurpassed service and support to
all clients through their developments
- Answer telephone calls as quickly
and efficiently as possible, returning
all calls
- The sale is only the beginning
of the customer / supplier relationship,
continue close relationship through length
of stay
- Build, develop and maintain long-term customer
relationships
- All staff to be friendly, helpful and approachable
at all times using any communication method
- Ensure all queries are dealt with honestly,
courteously and efficiently in the quickest time
- Any problems to be heard and to resolve customer
complaints within forty-eight hours
- Work to find methods of improving our products
and services for the benefit of all our customers
- Listen to all customers to help them and their
business and project requirements.
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