Customer Charter

We work to give our clients the best possible service and products on the market with unsurpassed support. We follow our customer charter:

MICHAEL ASSOCIATES AND BUDDHAINTERNET CUSTOMER CHARTER

• Offer outstanding quality products at ground breaking prices
  
  
• Offer unsurpassed service and support to all clients through their developments
  
  
• Answer telephone calls as quickly and efficiently as possible, returning all calls
  
  
• The sale is only the beginning of the customer / supplier relationship, continue close relationship through length of stay
  
  
• Build, develop and maintain long-term customer relationships
  
  
• All staff to be friendly, helpful and approachable at all times using any communication method
  
  
• Ensure all queries are dealt with honestly, courteously and efficiently in the quickest time
  
  
• Any problems to be heard and to resolve customer complaints within forty-eight hours
  
  
• Work to find methods of improving our products and services for the benefit of all our customers
  
  
• Listen to all customers to help them and their business and project requirements.