Are our email
newsletter getting blocked or seen as spam or junk
and you are unable to read our newsletters?
Add
us to your safe sender list by following the instructions
below depending on your email program. We have covered
most of the popular email programs, but if you can
help us add further instructions or new email programs,
do contact
us to let us know.
Email Safe Senders list
An email Safe Senders List (sometimes called
a White List) is a list of senders email addresses
where the recipient deems acceptable to receive
email from.
There is also a Black List and these are for
email addresses who you do not want email from.
Both White and Black Lists are managed from
the email prgram which you use or from the main
email server at your company (you would need
to speak to your IT Suport to sort server side
White and Black Listings.)
Spam and Junk Filters have both White and Black
list capaiblities. If a Spam Filter keeps a White
List, mail from the listed addresses, domains,
and/or IPs will always be allowed.
When adding an email address to your address
book you automatically add a sender's email address
to your email White List, confirming that you
are happy to receive their email communication. |
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Email Programs
Anti-span and Anti-junk Programs
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How to add us to your address book
Microsoft Outlook
Express® (version 6 or higher)
1. Open the email.
2. Left-click the sender icon, or right click the sender’s name.
3. Click Add to contacts.
4. Click Save and close.
Microsoft Outlook® 2003
Users:
1. Open the newsletter you received from us.
2. On the toolbar click on "Actions"
3. From the drop down menu select “Junk E-mail”
4. Select “Add sender to safe senders list”
5. A dialogue box will appear with the words “The
sender of the selected message has been added to
your safe senders list”
6. Click the “OK” button to confirm
7. Your email message will be automatically entered into your Outlook contacts
list.
AOL® Users:
1. Open the newsletter you received from us.
2. Click on the "Add Address" icon.
3. The Reed Business Information email address
is automatically populated in the name and email
fields in the "Add Contact" dialogue
box. Verify that the information is correct.
4. Click the Save button.
5. Your email message will be automatically entered into your AOL address book.
If you need further help on this, visit your AOL's
Support pages.
Gmail® Users:
1. Open the newsletter you received from us.
2. Click on the "More options" link next
to the date.
3. Click on "Add sender to Contacts list" in
the options below the Subject line.
4. Your email message will be automatically entered into your Gmail contacts
list.
If you need further help,
visit Gmail's
Support pages.
Hotmail® Users:
1. Open the newsletter you received from us.
2. Click "Save Address(es)" at the top
of the message.
3. Our email address is automatically populated
in the email field in the "Add
to Address Book" page.
4. Your email message will be automatically entered into your Hotmail address
book.
If you need further
help, visit Hotmail's
Support pages.
Window
Live® Mail Users:
1. Click Options.
2. On the left side of the page, click Mail and junk e-mail, and then click
Allowed and blocked senders.
3. Click Allowed senders.
4. Type our domain (FanFoc.us) and then click Add to List.
Yahoo!® Users:
1. Open the newsletter you received from us.
2. Click "Add to Address Book" link next
to the icon on the far right.
3. Our email address is automatically populated
in the email field in the "Add
to Address Book" page. Verify the information is correct.
4. Click "Add to Address Book."
5. Your email message will be automatically entered into your Yahoo! address
book.
If you need further
help, visit Yahoo!
Support pages.
EarthLink® Users:
1. Open the newsletter you received from us.
2. Click your mailbox's "Message" menu and choose "Add Senders" to
your address book.
3. Your email message will be automatically entered into your EarthLink address
book.
If you need further help, visit EarthLink's
support pages. Mozilla Thunderbird® Users:
Add the From address into your Personal Address Book:
1.
Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch
a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our "from" address
into the Email dialog box.
5. Click OK.
You can also right-click any email address you see
in Thunderbird and select "Add to Address Book."
White
list your Personal Address Book:
1. From
the main drop down menu, select "Tools
-> Junk Mail Controls..."
2. This will launch the Junk Mail Controls window
that has two tabs:
Settings and Adaptive Filter
3. Under the Settings tab, update the "White Lists" module by selecting
Personal Address Book from the pull down menu and then check mark the box next
to "Do not mark messages as junk mail".
4. Click OK.
Norton AntiSpam
1. Start up Norton AntiSpam
2. Click the Status & Settings tab
3. Click AntiSpam
4. Click Configure
5. Click Allowed List tab
6. Click Add button
7. In the 'Email Address' box, enter our email address
8. Click OK, Click OK
McAffee Spamkiller
1. Click the Friends tab
2. Click Email Address tab
3. Click the Down Arrow to view your Personal Friends List
4. Along the Right Side choose Add A Friend
5. In the Address box, enter our email address
6. Click Save.
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